Oro Fulfillment & Refurbishing
- Fast 2-6 Day Shipping
- Affordable, Clear Pricing ($1 Or Less Per Order)
- Wide Range of Fulfillment Services
- Handling and Refurbishing Returns
- We Treat You Like a True Business Partner
We ship to anywhere in the world that the carriers
deliver. We also will match or beat any price from
any other fulfillment center, so request a quote
today and we’ll help you calculate how much
extra profit we can generate for you!
99.95%
Accuracy rate
in fulfilling orders
24 Hr
Fulfillment
(Orders Ship In 24 Hrs Or Less)
99%
Of orders ship on time
within SLA
#1
Best Fulfillment Center
by customer testimonials 🙂
READY, SET, SHIP
Streamlined fulfillment from your
online store to your customer’s door
Connect your store and send us inventory
We store your inventory securely in our fulfillment center
Your customer orders on your store
We pick, pack, and ship the order to your customer fast
We handle any returns and refurbishing
Meet Our Incredible Team
At Oro, we have over 20 years of experience with fulfillment and refurbishing for DTC brands. Some of our customers are brands that have done over 100M+ in sales in the past few years…brands that you have probably heard of…
The biggest key to a successful business is having the right people on the bus. At Oro, we have a great team that is hard working and process-oriented. The more efficient we are, the more savings we pass to you. We treat you like a partner in our business and ever customer gets their own dedicated account manager.
Easy Onboarding And Integrations
At Oro, we’ve onboarded plenty of big e-commerce
merchants and helped them scale. Our implementation team sets you up for success with everything from configuring your ship options, to syncing your online store.
Oro’s turnkey integrations include all major
e-commerce platforms and marketplaces,
including Shopify, BigCommerce, Amazon, Walmart, so you can import orders and send data back and forth for a two-way flow of information. We also integrate with ShippingEasy and ShipStation and other off-the-shelf solutions.
Same-Day And
24 Hr Fulfillment
At Oro, we always fulfill your orders within 24 hrs or less, and most of the orders are fulfilled the same day!
We also average getting your customer’s packages delivered in 2-6 days for all continental US orders.
We can also save you money by helping you ship more products with USPS first-class instead of priority. We have helped some customers lower their postage costs by over 30%!
Order Management
At Oro, we track your orders from A to Z. You can filter orders by status, search for specific orders, see where your order is in the fulfillment process, easily find shipping-related information like weights, dimensions, or carrier.
We can automatically share tracking information with your customers so they are in the loop and can track their order at anytime. As soon as an order ships, tracking is also pushed back to your store.
Inventory management
At Oro, we empower you to manage your inventory with absolute clarity. It’s easy to view the status of inventory and quantity on hand at any point in time, identify slow-moving inventory, and gain insights into units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications.
Reporting
And Analytics
Managing
Returns And
Refurbishment
At Oro, we care about the customer experience as much as you and strive to be an extension of your team like a true partnership.
In addition to providing incredible fulfillment services, we also manage returns and offer professional refurbishment services (depending on the industry). For some clients, this has saved them over $1M per year because the cost of refurbishing is a fraction of buying new units from suppliers.
Customers can generate return shipping labels and track returns, while we get your products processed, refurbished and back into your available inventory as efficiently as possible.
Oro Offers Simple,
Transparent Pricing
With NO Hidden Fees.
pricing quote is customized to your unique needs.
We only make money on fulfillment fees,
refurbishing, and services that provide you direct
value, not from postage or other hidden fees like
other fulfillment centers.
Pricing Categories
Pick, Pack & Fulfill:
$1 or Less Per Order
Packaging:
At Cost
Customer Support
24/7
Storage per Bin
$0
Storage per Shelf
$0
Storage per Pallet
$0
Unbeatable Pricing
Direct Integrations with Ecommerce Platforms & Marketplaces You Love
Request Fulfillment Pricing
Don’t just take our word for it — see
what customers are saying about Oro.
"I’ve sold well over 100M of e-commerce products online and Oro was by far the best fulfillment center ever. Pricing and management team are unbeatable."
Charles C.
"They adapt quickly to any change. We feel very confident with the services of Oro."
Elvia D.
"We feel that Oro's fulfillment and refurbishment center is an extension of our company. They know us well and we are very happy."
Mauricio O.
Premium Fulfillment, Refurbishing, And More...
Solutions For Your Unique Needs
Oro can accommodate your business if you require additional services such as kitting, B2B orders, international fulfillment, and much more.
A Scalable Partner As You Grow
From helping you grow to supporting your growth, Oro makes it easy to increase revenue, reduce cart abandonment, and expand domestically or internationally.
World-Class Support And Management
You get fast support from the same people who are familiar with your unique needs. We have on-site managers specifically for your account to help with any potential issues.
Frequently Asked Questions
Does Oro offer international shipping outside of the US?
Yes! Oro can ship orders to any major countries and territories. Quotes for international shipping are available upon request.
How much does Oro's software cost?
Oro’s software is completely free for all customers, as well as connecting all turnkey integrations. As a Oro customer, we will help connect your dashboard to your ecommerce store(s) and manage your inventory, orders, shipments, and more.
Does Oro let merchants use their own custom branded boxes?
Yes, Oro lets ecommerce merchants use their own custom branded boxes, mailers, and inserts. All you do is pay to for them. Learn more here.
Does Oro offer any boxes and packing supplies?
Yes! Oro uses plain brown boxes of many standard sizes, as well as plain poly mailers, bubble mailers, tape, dunnage, and shipping labels for all orders. We charge your our cost for these items.
Does Oro offer kitting?
Yes, once approved, Oro can perform kitting services to accommodate your unique needs for the way in which your items are being shipped to your customers.
Does Oro fulfill B2B/Wholesale/EDI orders?
Yes, Oro can fulfill larger wholesale/B2B orders at an additional cost, including labeling, pre-paid, pallet preparation, freight quote, and more.
Which shipping carriers does Oro negotiate rates with?
Oro works with all the major shipping carries, although USPS first class is generally the best, but it depends on the product you are selling. Contact us for a quote so we can help you decide what is best.
Does Oro help with returns and refurbishing?
Yes! This is one of the greatest differentiators that Oro offers that most other fulfillment centers fail at. Handing returns and refurbishing is complex, but Oro makes it simple. Refurbishing can add a lot of extra profit to your bottom line.
How are shipping costs calculated?
Oro will give you a custom quote for fulfillment and refurbishing costs. For postage/shipping costs we just charge you what USPS and any other carrier charges. We don't make any margin on postage costs, we believe it's best to just make money from fulfillment and refurbishment fees.
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